"I have been working with Vcheck for about 4 months now and all I can say is WOW! Their customer support and loyalty to existing clientele is second to none. I would recommend them to anyone. "R. Mauro, BK Net Systems Inc
About Vcheck Solutions
Vcheck is a Checks by Phone, Checks by FAX and Checks by Internet Solution. We have been providing Internet software and services since 1996.
What Our Customers Say About Us and the Vcheck System
From Mark Saladino, Treasurer and Tax Collector of Los AngelesCounty:
I am writing to tell you how pleased I am with your Virtual Check application, and how much I appreciate your support and commitment to customizing Virtual Check to meet our unique needs.
If Los Angeles County were a state it would be the 9th most populous, and our enormous size and transaction volumes pose equally enormous challenges whenever we develop a new system or service. Despite those challenges, Virtual Check performed perfectly even during our peak property tax collection period. We have heard nothing but compliments from our constituents, and we are thrilled to be able to offer them such a convenient, secure and reliable online payment method.
Virtual Check has been a tremendous success for us, and it is serving the people of Los Angeles County very well ... I wholeheartedly endorse it!
Read the complete Letter of Recommendation (PDF file, 142K).
Our agencies has used this product for over 5 years and love it, I have shared it many times with other agencies and our clients love your product. The biggest statement that I can make for our agency is that we have a -0- accounts receivable due to your product and I thank you for my agencies success. It is always nice to find a product that works and a company that values my success in business....keep up the good work.
- N. Sattler, Sattler Insurance Agency
Vcheck - it's fantastic! We have been using the multiple payee version of Vcheck for several months now and it has drastically changed our business. Our account receivables are down, down, down! Our sales representatives have increased order processing and deposit collections to just minutes - not weeks. Medical Equipment sales is a very competitive business and by using Vcheck we have increased our sales by offering a simple, quick and FREE method of bill paying for our customers
One of our companies is a medical equipment service repair organization. The most difficult part of repairing equipment is collecting after the repair is completed and the equipment is returned to the customer. With Vcheck we simply call the customer, tell them the repair is complete and we are ready to return their equipment, all you have to do is fax us your payment and you will have your equipment back in few days. NO MORE getting the run around. 100% of the time we are getting our service invoices paid without further discussion. We have $0.00 A/R for our service company!
Customers love Vcheck - no stamps, no envelopes, no going to the mail box - they just visit our website and click a link - they don't even have to get up and go to the fax machine. If you want to decrease your receivables and increase your cash flow don't waste anymore time, invest the $139.95 for the Vcheck system and you will be as excited as we are!
- J. Watson, Sales Manager, MESA, Inc.
Wow...what a difference your vcheck service has made for our business! You came through when all our other merchant accounts almost destroyed our business. We cannot thank you enough. Your system works perfectly just as you stated, and your customer service help is the best we have ever seen. Your service is incredible.
- C. Anderson, E and O Coverage of America
We really got the run-around with all of the merchant account providers. You were able to set up our Vcheck service right away without any problems. We really appreciate your customer service and personal assistance with the program. Thank you for your awesome service!
- S. Roughen, Professional Benefits Society
We love the convenience of Vcheck - but most importantly our insured's love the convenience of Vcheck. In our business many times we must place coverage with in a few hours of settling the contract. The ability to have the client make their payment online saves in courier, overnight charges or time away from the office picking up the payment.
- L. Mathis, Williams, Turner & Mathis Inc
This is the fastest, easiest way to receive a check. The client goes to our web site, enters check information and within 10 seconds I have the check. The new version now shows you the total amout of checks you have received for the month and year. I was shocked to see how much money we have received using Vcheck. No more "the check is in the mail!"
S. Gregory, Lipscomb & Pitts Insurance
VCheck is a very valuable tool for our small business. We are able to process client payments immediately. It is very efficient and easy to use. We would highly recommend the VCheck system.
- R. Argumedo, HDR Insurance
We have used Vchecks for several years now and are very satisfied with the service. Since we do not accept credit cards, Vchecks give our clients the option of paying us at our website instead of having to mail their payments to us or visit our office. We are notified instantly via e-mail that there is a Vcheck waiting for us at their website, print it out, and deposit it to our bank account. The service is very simple to use and has allowed us to offer an added service to our clients.
- C. Reese, Henry D Young Insurance Agency Inc.
Checkbind / Vcheck has been extremely easy to use. It has allowed us to add further functionality to our website and allowed our clients to make an "instant payment" without any hassle. In today's "internet driven" world, so many clients are familiar with paying via the web that this has been a natural. Thanks for a great product!
- J. Fries, Garber Atlas Fries Insurance
Vcheck has given me a cost effective option to present to my customers so that they may have choices in how they will pay for consulting services. In nearly two years of working with Vcheck, I have found the service very simple to work with as an administrator; my clients have often commented on how easy the service is for them to use! Many clients only pay by VCheck.
_ K. Simms, Simms Consulting, Inc.
VCheck is a fast, simple way for our clients to pay their premiums online without the Agency having to incur merchant processing fees. Our clients appreciate the user friendly site and so do our staff, from the accountant, who receives email notification to the CSR's who are happy to inform the client about the payment option.
- A. Reilly, The Harbin Agency, Inc.
VCheck is a fantastic and cost effective approach to handling payments via the internet.
- B. Miller, American Franchise Specialist Agency, Inc.
Vchecks make it possible for our agency to excel in the fast-paced modern world. Many of the companies we service do not accept debit/credit card payments, so when we need a check from the client in the same day, we use Vcheck. It only takes a minute to fill in the client’s checking information, and once submitted a thorough confirmation page is provided and the check is ready to print only moments later. Because the simple format is easy to use, we have put a link for Vcheck on our website and our clients are able to make the check payment online by themselves. The Vcheck system is quick, convenient, and efficient and we highly recommend it.
- C. Craig, Dennis Insurance Agency
Prior to obtaining Vcheck's services, we had examined many options of providing our clientel a "Check By Phone" option. Since deciding upon Vcheck we have greatly increased payments for our business. We are very satisfied with this service.
- D. Conner, WootenHart PLC
At first I was doubtful that we would use this service much at all. I was wrong. Our clients have really appreciated the ease with which they can make payments and we don't have to deal with "the check is in the mail". It has been well worth the costs we paid to get set up.
- A. Martin, Taggart & Associates, Inc.
Since I travel for my business, using Vcheck means that I can get paid wherever I am. It is particularly valuable when I consult over the web. I have clients who pay me within minutes of the completion of our session.
- M. Scott, Insurance Automation Solutions
We have used Vcheck this past year. I have found it to be perfectly reliable, relatively painless, and extremely economical. The majority of our guests have no trouble filling out the check. I highly recommend Vcheck.
- S. Stegman, August Lodge Cooperstown, Inc.
I love the ease of using Vcheck! I have been taking checks by fax/phone since 1998 and found Vcheck to be so easy. I am very mobile, working all over the state and I can post and print a check from any computer anywhere! Thank you!
- K. Webb, Webb Submit
Another great way of making it easier for the customer. It's a great product.
- G. Merrill, Tobey & Merrill Insurance
It allows our accounting department to process cash with minimal "float" time. Maintains a "current" account receivable status.
- R. Schneider, Arrowhead Wholesale Insurance
"Thanks a million, we are completely impressed with your company's service, support and personality. Hooking up with Softwaresolutions.net was definitely the best recommendation our webmaster could have given us. He found you on a after evaluating several sites, (and being extremely dissatisfied with our last secure host), and thought your company offered what we are looking for at a great value. We could only hope that your professionalism matched what your company promised and you have completely exceeded our expectations. We just want you to know that we've had more response from Softwaresolutions.net in 4 hours than from our previous (big name company) secure host in 2 years!!!! I am going to love this business relationship. Your company is the GREATEST! One of the best business decisions we have ever made. I am highly recommending your services to everyone that I know. For any business that wants reliable, secure and professional services softwaresolutions.net is definitely the answer to their needs. Continued success to you. Thank you!"
- D. Welcome, http://www.cherubsandchocolate.com
"Dear Mr. Walker,
Please add my comments to your testimonial site, where satisfied customers have praised you and your company.
I have worked with back-end programmers for 29 years. I respect their talents and how they make the mainframe operate as it does. However, TJ, you have been a total delight to work with. You accepted my requests for modifications without any resistance. In fact, if you remember correctly, I had to *make* you take payment for those modifications.
Through the requested modifications, and the beta-testing, and the errors those modifications caused, you remained calm, professional, and total delight to work with. The hours grew late, I grew tired, and you should have been tired, but you never indicated that you were perplexed or bewildered, not even grouchy.
I wish that ALL of corporate America could know you. I wish they knew how much it means to have a "satisfied" customer. Most corporations only see dollar signs when they see customers. You are an example that surpasses them all.
If you need me for a reference, please don't hesitate to give anyone my name and e-mail address, and telephone number. Day or night, I will be honored to quash any fears anyone may have about doing business with your company. What a beautiful surprise the newer customers will have.
Totally pleased customer,"
-E. CHRISTINA DABIS, Treasurer & Tax Collector, County of Nevada, State of California
"I can't get over what a great job you've done. Usually when I work with someone technically oriented (web designers etc.) the end result is a million little glitches that take weeks to straighten out. (which is why in the end I've been just trying to figure out how to do it myself) Here you did this really messy complicated thing -- and no glitches. Amazing. Thank you so much!"
- Claudia, careyparalegal.com (Custom Programming Customer)
"I am a system administrator for a small finance company in Fairless Hills, Pa. In March of this year I searched the internet for weeks on different search engines trying to find the best and cheapest program for accepting checks over the phone and also over the internet. In my search, I found many stand-alone programs but most were very complicated and expensive (as high as $500). Your Vcheck program is so simple because it is a Microsoft Word document. I was already familiar with Mail Merge in Word and caught on very quickly. I also wanted the checks to be changed for my business needs and your support team acted and responded very quickly. We have now been using your product for 3 months and am very happy to refer anyone to your company. Our collections department would like to extend a special Thank You. Our collections has risen 27% in the last 2 months due to Vcheck. Again, thank you and keep up the great work in the future."
- Dave G., System Administrator
"I just wanted to thank you and the company for it's honesty. Most companies would have processed the order and not worried if I had the old program registration number of not. But your company took the time and gave me a chance to find it which saved me $70. I thank you again and will make sure I recommend your company to anyone who is looking for a good search engine submitter. Please feel free to pass this along to anyone who would have an interest. Your business practices should not go un-noticed. Please keep up the great work."
- M. Frend, President, The Way House
"I too am a programmer with a small online software company, and I just want to tell you that you are an inspiration to me. You really do make the effort to keep in touch with your customers. Well done. I get the feeling you are dedicated to those who have spent good money on your product[s]. This is a return to good old fashioned values, and is to be commended most highly."
- Duncan - ChalkSoft Educational Software
"Your tech support [is] doing a great job! I have been in this industry for over 12 years, I've done software development and customer support for many years. ...take it from me, I've seen the best and the worst, you guys are at the top of the list. I don't find many folks that will admit to a problem, then continue to update their users until a fix comes out. .. Please, keep up the good work!
- Timothy T. - from geoint
"It is a rare thing I witnessed during your trials and tribulations of [one of your software problems]. The way you have handled this and your honesty is to be commended. By being upfront and saying "we have a problem" and "we are going to fix it ASAP" is a breath of fresh air in the software industry that a certain multi-billionaire should take notice of. ...Thanks again for your professionalism and for caring about your customer first and the almighty dollar, second."
- Rockie G. - from endresults
"Just a note to say that I appreciate your efforts. As a webmaster for some time, I've used a thousand internet programs over the years . . . some lock up the system, others sabotage the registry, etc. But NEVER have I received better back-end support and upgrade information than from you. . . . You deserve and have my thanks for providing a quality product and service. Tip o' the hat. Best Regards.
- Brian G., from LanGard MicroDevelopers LLC
"Again you have shown yourselves to be the best biz in regards to customer support A great product and quick responses to all questions, that is a combo that is sure to allow you continued growth. Again my thanks for your service and product."
- Douglas W., from capital
"Thanks for the prompt response. As always your service and dedication to your product are setting the standard that I judge others by. "
- Robert N., from eadn
"As you probably know english is not my natural language so I'm sorry we can't express how much we thank YOU because of the time you dedicate us. In our opinion you are the best system support of the world and we wish you, you workmates and your family only the best things, seems that you care for your customers like if they were your friends so we must care you providers (at least providers like you) as our friends - GOD bless you - saludos y todo nuestro respeto."
- Oscar T. from Argentina
The next message was sent directly to the President of the company: "You're a hell of a good human being and business person!!! It's good to see it's not an oxymoron.
Through your emails, I have been keeping up with this continuing saga of sorts and wanted to send you some additional encouragement, moral support and a salute for a job well done under what I'm sure has been some very difficult circumstances and trying times.
You've got a customer for life here. I commend you on your fortitude and more than fair dealings. I am self-employed but if there were more people like you, I might not continue to be.
You're a stand up act. I wish you much good will, good luck and good business. You are A+, and deserve MUCH, SUCCESS and then some....A more than satisfied and impressed customer."
- Steve L., from icir
"You have my support too! 1000% of it. Thanks a million for everything, especially the professional way in which you support your products and customers. "
- Michael D., from webgains
" I just wanted to say that I appreciate all your efforts to keep your customers happy. No matter how it all turns out, it's nice doing business with someone who puts their client's interests before their own financial gain. Count me in as one of your supporters! "
- Shera G., from ronan
"I just wanted to let you know that I am intimately familiar with product support issues and business law. I recognize and appreciate your going above and beyond the norm and it only solidifies my decision to use your services and products in the future."
- Marshall K., from buyright
The following was received after one of the programs we sell developed a temporary bug: "I just wanted to encourage you and thank you for your honesty and fairness in trying to resolve your problems. It would be easy to leave us all hanging, but you have chosen the much harder and difficult route. I thank you for being such a reputable businessman. Once things are hammered out with your problems, I would like to offer you some free advertising space on my website. "
- Joe M., from churchconstruction
"You have proven to me now and in the past that I have chosen the right company for my web promotional tools. So I would like to take this opportunity to thank you and your company for your ongoing support."
- Rob G., from aol