"We have used Vchecks for several years now and are very satisfied with the service. Since we do not accept credit cards, Vchecks give our clients the option of paying us at our website instead of having to mail their payments to us or visit our office. We are notified instantly via e-mail that there is a Vcheck waiting for us at their website, print it out, and deposit it to our bank account. The service is very simple to use and has allowed us to offer an added service to our clients."C. Reese, Henry D Young Insurance Agency Inc.
Technical and Customer Support for Vcheck
WE SUPPORT OUR SERVICE AND OUR CUSTOMERS!
Vcheck has been around since 1996. While it started as a Window's based, client-side software product, over the years it evolved into an extremely flexible and full-featured server-side, online system. With each step of it's evolution, it has been refined and tested over and over again. Except for the occasional "hick-up" when we add a major new feature to the system, the number of actual technical problems with the system are almost Zero.
However, because the system is very full-featured, and not everyone is technically savvy, we don't sell you an account and leave you hanging. The Vcheck Control Panel has a main menu for Support. Via that menu, we offer the following support options:
A full and complete User's Manual - written in a non-technical manner including video tutorials.
Online Support Ticket System | Email Support
Business Hours Telephone Support
Live Text Chat Support
But don't take our word for it, listen to some of our customers:
....... It is always nice to find a product that works and a company that values my success in business....keep up the good work.
- N. Sattler, Sattler Insurance Agency
....... Your system works perfectly just as you stated, and your customer service help is the best we have ever seen. Your service is incredible.
- C. Anderson, E and O Coverage of America
...... We really appreciate your customer service and personal assistance with the program. Thank you for your awesome service!
- S. Roughen, Professional Benefits Society
Our company has been offering the VCheck option to our clients for almost a year. We have found it to be very beneficial not only to our customers but to our office and staff as well......... Whenever needed, the technical/support staff at Vcheck/Checkbind was attentive and very responsive. Thanks for your good service!
- J. Finley, The EMO Agency, Inc.
Thanks a million, we are completely impressed with your company's service, support and personality. Hooking up with you was definitely the best recommendation our webmaster could have given us. I am going to love this business relationship. Your company is the GREATEST! One of the best business decisions we have ever made.......
- D. Welcome, Cherubs And Chocolate
Please add my comments to your testimonial site, where satisfied customers have praised you and your company...... I wish that ALL of corporate America could know you. I wish they knew how much it means to have a "satisfied" customer. Most corporations only see dollar signs when they see customers. You are an example that surpasses them all.
-E. CHRISTINA DABIS, Treasurer & Tax Collector, County of Nevada, State of California