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Accept checks by phone, fax or online

Providing check by phone, check by fax and checks online services and software since 1996! Call us at 800*697*9997

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Vcheck Solutions > Merchant Support
  • Home
  • ORDER A VCHECK ACCOUNT
  • How Vcheck Works
    • A Quick Overview of How Vcheck Works
    • Bank Acceptance
    • 30 Day Guarantee
    • Accept Checks by Phone Details
    • Accept Checks by FAX Details
    • Accept Checks Online Details
    • User's Manual
  • Special Features
    • A Quick Overview of Special Features
    • Easy Customization
    • Signature Capture
    • Adding a Service Fee
    • Collect Driver's License Data
  • Optional Upgrades
    • A Quick Overview of Optional Upgrades
    • Recurring & Repeat Payments
    • Check Verification
    • Additional Administrators
    • Check Batching
  • Demos / Preview
    • Live Demos of Vcheck
    • Video Demos of Features
    • View Sample Check
  • Pricing
  • Who Uses Vcheck?
  • Customer Endorsements
  • FAQ
  • Industry Specific Uses
    • Insurance Agencies
    • General Business
    • Attorneys and Law Firms
    • Government Departments
    • Non-Profits / E-giving
  • Data Security / Confidentiality
  • ACH Processing Account
  • Merchant Support
  • About Us
  • Consumer Complaint Form
  • Accessability Statement
  • Website ADA Lawsuit Protection
Check by phone endorsements

"Our insurance agency has been using VCheck for several years---our clients appreciate the ability to submit a payment without leaving their home and having it credited immediately. Easy to use and accurate, we are extremely pleased. "

  J. Heisler,  The Ronan Agency Inc.

Technical and Customer Support for Vcheck

WE SUPPORT OUR SERVICE AND OUR CUSTOMERS!

Vcheck has been around since 1996. While it started as a Window's based, client-side software product, over the years it evolved into an extremely flexible and full-featured server-side, online system. With each step of it's evolution, it has been refined and tested over and over again. Except for the occasional "hick-up" when we add a major new feature to the system, the number of actual technical problems with the system are almost Zero.

However, because the system is very full-featured, and not everyone is technically savvy, we don't sell you an account and leave you hanging. The Vcheck Control Panel has a main menu for Support. Via that menu, we offer the following support options:

 A full and complete User's Manual - written in a non-technical manner including video tutorials.

Online Support Ticket System | Email Support

Business Hours Telephone Support

Live Text Chat Support

 

But don't take our word for it, listen to some of our customers:

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....... It is always nice to find a product that works and a company that values my success in business....keep up the good work.

- N. Sattler, Sattler Insurance Agency


....... Your system works perfectly just as you stated, and your customer service help is the best we have ever seen. Your service is incredible.

- C. Anderson, E and O Coverage of America


...... We really appreciate your customer service and personal assistance with the program. Thank you for your awesome service!

- S. Roughen, Professional Benefits Society


Our company has been offering the VCheck option to our clients for almost a year. We have found it to be very beneficial not only to our customers but to our office and staff as well......... Whenever needed, the technical/support staff at Vcheck/Checkbind was attentive and very responsive. Thanks for your good service!

- J. Finley, The EMO Agency, Inc.


Thanks a million, we are completely impressed with your company's service, support and personality. Hooking up with you was definitely the best recommendation our webmaster could have given us. I am going to love this business relationship. Your company is the GREATEST! One of the best business decisions we have ever made.......

- D. Welcome, Cherubs And Chocolate


Please add my comments to your testimonial site, where satisfied customers have praised you and your company...... I wish that ALL of corporate America could know you. I wish they knew how much it means to have a "satisfied" customer. Most corporations only see dollar signs when they see customers. You are an example that surpasses them all.

 -E. CHRISTINA DABIS, Treasurer & Tax Collector, County of Nevada, State of California

Vcheck was launched in 1996. We gladly operate under the stringent requirements to qualify for the following:

Certified Seal Security Seals Privacy Seals Business Seals

Vcheck is a Software as a Service (SaaS) allowing businesses to accept checks by phone, checks by fax or take checks online.

Our Privacy Policy

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