"Do not know what we would do without this service, easy for all to understand and our clients really appreciate the functionality.Marybeth Pallante, Allen Financial Insurance Group, Inc
Wish I could give 10 stars! "
Technical and Customer Support for Vcheck
WE SUPPORT OUR SERVICE AND OUR CUSTOMERS!
Vcheck has been around since 1996. While it started as a Window's based, client-side software product, over the years it evolved into an extremely flexible and full-featured server-side, online system. With each step of it's evolution, it has been refined and tested over and over again. Except for the occasional "hick-up" when we add a major new feature to the system, the number of actual technical problems with the system are almost Zero.
However, because the system is very full-featured, and not everyone is technically savvy, we don't sell you an account and leave you hanging. The Vcheck Control Panel has a main menu for Support. Via that menu, we offer the following support options:
A full and complete User's Manual - written in a non-technical manner including video tutorials.
Online Support Ticket System | Email Support
Business Hours Telephone Support
Live Text Chat Support
But don't take our word for it, listen to some of our customers:
....... It is always nice to find a product that works and a company that values my success in business....keep up the good work.
- N. Sattler, Sattler Insurance Agency
....... Your system works perfectly just as you stated, and your customer service help is the best we have ever seen. Your service is incredible.
- C. Anderson, E and O Coverage of America
...... We really appreciate your customer service and personal assistance with the program. Thank you for your awesome service!
- S. Roughen, Professional Benefits Society
Our company has been offering the VCheck option to our clients for almost a year. We have found it to be very beneficial not only to our customers but to our office and staff as well......... Whenever needed, the technical/support staff at Vcheck/Checkbind was attentive and very responsive. Thanks for your good service!
- J. Finley, The EMO Agency, Inc.
Thanks a million, we are completely impressed with your company's service, support and personality. Hooking up with you was definitely the best recommendation our webmaster could have given us. I am going to love this business relationship. Your company is the GREATEST! One of the best business decisions we have ever made.......
- D. Welcome, Cherubs And Chocolate
Please add my comments to your testimonial site, where satisfied customers have praised you and your company...... I wish that ALL of corporate America could know you. I wish they knew how much it means to have a "satisfied" customer. Most corporations only see dollar signs when they see customers. You are an example that surpasses them all.
-E. CHRISTINA DABIS, Treasurer & Tax Collector, County of Nevada, State of California