"As a commercial collection agency, taking checks by phone, fax, e-mail, and via our website is one of the most important and powerful tools we can give our collectors to get payments made immediately. We can also receive payments from our clients when they are paid direct and we have to invoice them. We just include a Check by fax or e-mail form, which I created, with our invoice or we refer them to our "Pay by Vcheck" link on our website. For debtors it gives them the opportunity to pay their account without ever speaking to a collector on the phone.R. Eskin, United States Credit Adjustment Corp.
I have been in collections for over 35 years, and this is by far the best program of its kind I have ever used. On the VERY rare occasion, I need assistance; I receive a call very promptly and have never had an issue the support department could not talk me through. I give Vcheck my highest recommendation! I could not imagine having to run this agency without having Vcheck. Ninety percent (90%) of my debtor payments are paid via Vcheck. You do the math!"
User's Manual for Our Checks by Phone, Checks by FAX System.
While our Vcheck system is designed to be very simple to use for both you and your customers, it also supports many advanced features that require some explanation to implement properly. With features such as E-Sign signature capture, recurring payments, PDF printer alignment, integration with shopping carts and more, a full User's Manual is available online and is constantly updated as we add new features to the system.
There is a link in the Vcheck control panel under the Support menu to reach the User's Manual. Major sections of the Vcheck User's Manual include: Initial Account Setup, Using the System, Using Optional Features, Using Special Programming, and Merchant Support.
This link will open the User's Manual into a new browser window.
Or, you can browse all the tutorial videos (opens in a new window).